Property Assistant glossary

Term	Meaning
Organization	A landlord/agency workspace containing its users and portfolio.
Property	A building or physical site.
Block / structure	One building or section inside a multi-block property.
Unit	A rentable space inside a property/block.
Unit type template	Reusable unit defaults, such as bedrooms and suggested rent.
Tenant profile	A resident’s contact details, assignment and supporting documents.
Lease / tenancy	The resident’s agreement to occupy a particular unit for a defined term.
Lease term	Start-to-end occupancy dates.
Billing period	The agreed time covered by one rent bill.
Charge / bill	An amount owed for rent or another billed item.
Allocation	The portion of a payment used to settle a particular charge.
Receipt	A record of money received and its allocations.
Extension	Extra lease time with a separately agreed rent bill.
Proration	Adjusting a shorter final period by its share of calendar days.
Security deposit	An agreed holding requirement separate from rent.
SMS segment	A billed portion of a message; long messages may use more than one.
Available credit	Organization credit eligible for new SMS reservations.
Reserved credit	Credit held for queued/unconfirmed SMS.
Sandbox	A simulated SMS environment without a real SMS send or customer-wallet spend.